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Term & Conditions

Last updated: November 10th, 2020

Welcome to Ezysoko. We (“Ezysoko”) provide website features and other products and services to you when you visit or shop at Ezysoko.com, use Ezysoko products or services, use Ezysoko applications for mobile, or use the software provided by Ezysoko in connection with any of the foregoing (collectively, “Ezysoko Services”). Ezysoko provides the Ezysoko Services subject to the following conditions.

By using Ezysoko Services, you agree to these conditions. Please read them carefully.

We offer a wide range of Ezysoko Services, and sometimes additional terms may apply. When you use an Ezysoko Service you also will be subject to the guidelines, terms and agreements applicable to that Ezysoko Service (“Service Terms”). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

PRIVACY

Please review our Privacy Notice, which also governs your use of Ezysoko Services, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you use Ezysoko Services or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Ezysoko Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any Ezysoko Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Ezysoko or its content suppliers and protected by Tanzanian and international copyright laws. The compilation of all content included in or made available through any Ezysoko Service is the exclusive property of Ezysoko and protected by Tanzanian and international copyright laws.

TRADEMARKS

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Ezysoko Service are trademarks or trade dress of Ezysoko in Tanzania and other countries. Ezysoko’s trademarks and trade dress may not be used in connection with any product or service that is not Ezysoko’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Ezysoko. All other trademarks not owned by Ezysoko that appear in any Ezysoko Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Ezysoko.

PATENTS

One or more patents owned by Ezysoko apply to the Ezysoko Services and to the features and services accessible via the Ezysoko Services. Portions of the Ezysoko Services operate under license of one or more patents.

LICENSE AND ACCESS

Subject to your compliance with this Condition of Use and any Service Terms, and your payment of any applicable fees, Ezysoko or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Ezysoko Services. This license does not include any resale or commercial use of any Ezysoko Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Ezysoko Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms of Use or any Service Terms are reserved and retained by Ezysoko or its licensors, suppliers, publishers, rightsholders, or other content providers. No Ezysoko Service, nor any part of any Ezysoko Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Ezysoko. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Ezysoko without express written consent. You may not use any meta tags or any other “hidden text” utilizing Ezysoko’s name or trademarks without the express written consent of Ezysoko. You may not misuse the Ezysoko Services. You may use the Ezysoko Services only as permitted by law. The licenses granted by Ezysoko terminate if you do not comply with these Conditions of Use or any Service Terms.

YOUR ACCOUNT

You may need your own Ezysoko account to use certain Ezysoko Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. Ezysoko does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Ezysoko Services only with involvement of a parent or guardian. Alcohol listings on Ezysoko are intended for adults. You must be at least 18 years of age to purchase alcohol or use any site functionality related to alcohol. Ezysoko reserves the right to refuse service, terminate accounts, terminate your rights to use Ezysoko Services, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Ezysoko reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Ezysoko a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Ezysoko and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Ezysoo for all claims resulting from content you supply. Ezysoko has the right but not the obligation to monitor and edit or remove any activity or content. Ezysoko takes no responsibility and assumes no liability for any content posted by you or any third party.

INTELLECTUAL PROPERTY COMPLAINTS

Ezysoko respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please contact us through our contact page.

RISK OF LOSS

All purchases of physical items from Ezysoko are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS, REFUNDS AND TITLE

If our customer raises a dispute with us for the goods sold, we reserve the right to request for an exchange or refund from the vendor. Ezysoko does not take title to returned items until the item arrives at our delivery centre. At our discretion, a refund may be issued without requiring a return.

PRODUCT DESCRIPTIONS

Ezysoko attempts to be as accurate as possible. However, Ezysoko does not warrant that product description or other content of any Ezysoko Service is accurate, complete, reliable, current, or error-free. If a product offered by Ezysoko itself is not as described, your sole remedy is to return it in unused condition.

PRICING

With respect to items sold by Ezysoko, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalogue may be mispriced. If the correct price of an item sold by Ezysoko is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other vendors may follow different policies in the event of a mispriced item.

APP PERMISSIONS

When you use apps created by Ezysoko, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions.

OTHER BUSINESSES

Parties other than Ezysoko operate stores, provide services or software, or sell product lines through the Ezysoko Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from Ezysoko. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). Ezysoko does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE EZYSOKO SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE EZYSOKO SERVICES ARE PROVIDED BY EZYSOKO ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. EZYSOKO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE EZYSOKO SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE EZYSOKO SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE EZYSOKO SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, EZYSOKO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EZYSOKO DOES NOT WARRANT THAT THE EZYSOKO SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE EZYSOKO SERVICES, EZYSOKO’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM EZYSOKO ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, EZYSOKO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY EZYSOKO SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY EZYSOKO SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES UNLESS OTHERWISE SPECIFIED IN WRITING.

DISPUTES

Any dispute or claim relating in any way to your use of any Ezysoko Service, or to any products or services sold or distributed by Ezysoko or through Ezysoko.com will be resolved by binding arbitration, rather than in court.  

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your use of Ezysoko Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

OUR ADDRESS

 

Ezysoko
P.O. Box 33175
MeanMyke House, 2nd Floor. 
TPDC Street, Rose Garden road, Mikocheni A
Dar es Salaam, Tanzania

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